Watch First
How to Request IT Support
This short video walks you through how to open a support ticket, what to include in your request, and what to expect from our team.
Getting Help Is Easy
Follow these simple steps to get the IT support you need.
1
Watch the Video
Start by watching the instructional video above. It covers how to submit a support request and what information we'll need from you.
2
Visit the Support Portal
Head to modernit.help to open a new support ticket. You can also email, call, or chat with our team directly from there.
3
We'll Take It From Here
Our team will acknowledge your request promptly and work with you to resolve the issue. You'll receive updates every step of the way.